Privacy policy

Last updated: 17/08/2025

Loven Mour Ltd. (the "Company," "we") respects the privacy of users of the website and is committed to complying with the Privacy Protection Law, 5741-1981, including the latest Amendment 13. This policy explains how personal information is collected, stored, processed, and used on the Company's website.

1. Website Operator and Database Owner

The website is operated by Loven Mour Ltd., Company No. 515773216. The databases used are owned by the Company and are under its full responsibility.
For privacy-related inquiries, please contact:
✉ info@Loven Mour.co.il

2. Information We Collect

The information collected from users falls into two categories:

A. Personally Identifiable Information

When you use the website (including making a purchase, contacting us, or signing up for a mailing list), we collect details such as:

  • Full name

  • Home address

  • Phone number

  • Email address

  • Payment details

  • ID number (if provided)

B. Technical/Anonymous Information

  • IP address

  • Browser type

  • Time spent on the website

  • Pages visited

  • Cookies

  • Anonymous identifiers for statistical, security, or personalization purposes

3. How We Use Information

Information is collected and used for the following purposes:

  • Providing purchased products and services

  • Contacting you when necessary (including for customer service)

  • Preparing statistical reports for internal purposes

  • Improving the user experience and personalizing content

  • Sending updates, special offers, and marketing messages (with consent only)

  • Complying with legal requirements and securing website operations

4. Sharing Information with Third Parties

Information is not shared with third parties, except in the following cases:

  • Authorized payment processors or payment services

  • Courier and shipping companies for order delivery

  • Technology providers supporting website operations

  • When required by court order or another legal obligation

Each such provider is required to maintain the confidentiality and security of the information.

5. Legal Basis for Processing Information

In accordance with Amendment 13 to the Privacy Protection Law:

  • Information will be processed on the basis of consent, a contract, a legal obligation, or a legitimate interest.

  • All processing must adhere to the principles of necessity, proportionality, transparency, and security.

6. User Rights

Under the law, every user has the right to:

  • Access the information held about them

  • Request the correction or deletion of inaccurate or irrelevant information

  • Request restrictions on processing in certain cases

  • Object to processing for direct marketing purposes

You can exercise these rights by contacting: info@Loven Mour.co.il

7. Use of Cookies and Tracking Tools

The website uses Cookies and tools such as Google Analytics and Facebook Pixel for statistical purposes, measurement, and targeted marketing.
Users can manage their cookie preferences in their personal browser.

8. Information Security

The Company takes reasonable and advanced physical, technological, and organizational measures to protect personal information, including:

  • Using SSL to secure communications

  • Encrypting sensitive information

  • Restricting access to information to authorized employees only

  • Regularly monitoring and updating security systems

9. Data Retention

Information is retained for as long as necessary for the purposes for which it was collected, in accordance with the retention policy and the applicable limitation period.

10. Appointment of a Data Protection Officer (DPO)

When necessary and as required by law, the Company will appoint a privacy officer to oversee compliance with this policy and applicable law.

11. Minors

The website is not intended for users under the age of 18. If we learn that information has been collected from a minor, we will take steps to delete it.

12. Changes to the Privacy Policy

The Company may update this Privacy Policy from time to time. Notice of any update will be posted on the website with the date of the update. Continued use of the website after a change constitutes acceptance of the updated policy.

13. Governing Law and Jurisdiction

This policy is governed by the laws of the State of Israel, and any dispute relating to it will be submitted exclusively to the competent courts in the Tel Aviv District.